Identity: RealMe
Every member verifies with a government ID and a live selfie before they can send a first message, and the two are matched against the profile photos. It takes about four minutes.
Members see the outcome, never the evidence — no documents, no date of birth, no selfie. The full explanation is on the RealMe page.
Fraud detection in chat
Money requests, pressure to move off the platform, and scripted opening messages are flagged in the conversation where they happen, and reviewed by the safety team. When a message matches a known scam pattern you see a warning on it, with the option to report in one tap.
No automated system catches everything, and a warning is a prompt to slow down rather than a verdict. The guide on romance-scam patterns is the one piece of reading on this site that is worth doing before you need it.
- Never send money, gift cards, crypto or account access to someone you met online
- Stay in the app while trust is forming — that is where detection and reporting work
- Have a live video call before you plan travel
- Keep screenshots, usernames and payment requests if something goes wrong
Reporting, and the person who reads it
You can block instantly and report in one tap, at any point, without having to explain yourself first. A person reviews every report. Your identity is not shown to the person you reported, and blocking takes effect immediately rather than when a review finishes.
Reports are how a pattern across several people becomes visible. Reporting matters even when you have already blocked someone and moved on.
The Safety Profile and Trust Score
Every member has a Safety Profile. It brings verified identity, account standing and profile-integrity checks into one place so trust is part of the decision rather than a guess from photographs.
The Trust Score is shown as a band — Strong, and so on — and never as a number. A number invites people to reverse-engineer the model and reads as a verdict on a person, and a band is all anyone actually needs in order to decide.
A Safety Profile never shows private documents, report history, who filed a report, moderation notes, or device and location data. Statements like “no confirmed serious safety violations” describe a record. They are not a promise about a person.
Background checks
Background checks are optional and consent-based. Nothing runs until the member agrees to it, and a member is told before any check begins.
Availability depends on where you are: checks are provider-bound and legal in different ways market by market, so a check that is available in one country may not be offered in another. Where a check has not been completed, the Safety Profile says exactly that rather than implying a clean result.
Requesting one happens inside the app, where the consent is captured and recorded.
Date Check-in
Opt in when you are meeting someone. Share the plan — who, where, when — with people you trust, set a time to check in, and choose what happens if you do not reply.
Location is shared only during the date, and only with the people you chose. It is deleted afterwards. The feature is opt-in per date, not a setting that quietly leaves tracking on.
Before you meet in person
Verification changes who is on the other end of the conversation. It does not change the sensible things to do the first time you meet anyone.
- Meet in a public, well-lit place that is easy for both of you to reach
- Tell someone you trust where you are going and when you expect to be back
- Arrange your own transport, both ways
- Keep your drink and your phone with you
- Leave whenever you want to, and without explaining why